Frequently Asked Questions

Can the dryer be used outdoors, e.g. B. on the balcony?

The dryer can be used at -10 to 50 degrees Celsius. It can be mounted outdoors under surveillance.

Is there motor overload protection?

After a few continuous work cycles, the dryer stops for about 15 minutes. After this time it works again.

Is it possible to set the dryer to only lower to 1/2 and not to the end?

With the remote control you can stop the bar at any height.

Is it possible to make such a dryer in dimensions other than 160 cm or 130 cm?

No.

How long will I wait for the package?

Immediately after placing the order, you will receive an email with a link that you should click to confirm the order. We then start processing your order. Information about the status of your order will be continuously sent to your email address.

Can I collect my order personally?

Of course, you can pick up the order by prior arrangement at the personal collection point at the following address: ul. Koronowska 22, 89-400 Sępólno Krajeńskie. There are no additional costs for personal collection.

Can I get a VAT invoice?

Yes, you can get a VAT invoice for products purchased from our shop. To do this, select the "Company" option in the form with your data when ordering and enter the billing data. In the comments (“Additional information” section) enter information about your wish to receive a VAT invoice. If the shipping address is different from the billing address, select the "different shipping address" option in the form and enter the address to which the order should be sent.

Do I get a guarantee for the products you sell?

Yes, there is a guarantee for the products available in our shop. It is important to keep the proof of purchase (invoice) and the original packaging until the end of the warranty period. This is the basis for filing a complaint.

Can I return a purchased product?

Yes, according to current regulations, you can return a product purchased in the online store within 10 days of receipt of your order without giving any reason. However, these goods must not show any signs of wear, must not be damaged or destroyed and must be in their original packaging with all their contents.